In 2016, the Department of Health and Human Services’ Office for Civil Rights (OCR) provided a variety of guidance to address the importance of honoring the right of patients to have access to their medical information and not to be over-charged for exercising that right.
Earlier this week, the OCR announced an enforcement action and settlement under its Right of Access Initiative against Bayfront Health St. Petersburg (Bayfront) in Florida. This settlement, the first of its kind under OCR’s initiative to enforce patients’ rights to promptly receive copies of their medical records without being overcharged, has cost Bayfront $85,000. The 480-bed hospital is also required to undertake a corrective action plan that includes a one-year period of monitoring by OCR.